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then delayed it even more by not contacting UPS quick enough. Find out how we combat fake reviews. Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. I ordered the Grand Bambino bag. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. All previous emails sent to you from my private email prior to involving PayPal were ignored. Verification can help ensure real people write reviews about real companies. Thank you very much.I especially loved the packaging- as always :). They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. Jacquemus is one of my favorite companies for how chic, effortless, and fun it ismy lifestyle is similar to it!I will continue shopping sspeciallyleather goods, accessorie,s and denimI i would like to try their shirts but wherI I am scared thaI I won't take care of them correctly. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Select a Default Payment Method. After 60 days, we will attempt to assist with repairs and/or obtaining . was ok but the delivery with UPS was HORRIBLE. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! All previous emails sent to you from my private email prior to involving PayPal were ignored. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. It was really fast and satisfying! She is in love with them. Verification can help ensure real people write reviews about real companies. It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. Got this a gift for my wife, she fell in love with it! | Read 21-40 Reviews out of 698 He can take a holiday, like my boss goes five times a year wherever and if there is a problem while he is away I have to make it right, and not blame him. Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. I love JACQUEMUS! The delivery was made very quickly and arrived in very good condition. Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. Customer service is good when you are able to connect with them via telephone, mail customer service is not good. Received the order but the box looks like its thrown somewhere. Received the order but the box looks like its thrown somewhere. When it was delivered I wasnt home. Jacquemus. Incredible quality, lots of compliments. I started emailing customer service, messaged the customer service Instagram, nothing. I loved the bag, it's great, and super fast delivery, thank you. The bag is okay but a bit dusty and dirty. Le service clientle rpond toutes vos questions du lundi au vendredi, de 10h 13h et de 14h 21h, et les samedis de 10h 13h et . Shop the best in modern womenswear with the most recent collection from Jacquemus. Read about their experiences and share your own! Simon Porte Jacquemus's proportions are intentionally abnormalone part ruched, another cutaway. My order arrived in no time and im super happy! It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! I loooooooooved the bag its so pretty in real life.Im so lucky that I finely got what I want and I was looking thru your brand online I found some bags In Neiman marcus, but unfortunately they deliver a preorder and I receive it on August!!! It goes against our guidelines to offer incentives for reviews. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. To help us resolve this quickly for you, please provide us with the following photos as attachments: photos of the item received the product tag the size tag Description. Quality is great! Pretty things in your Shop Jacquemus is great!!! I ordered the wrong size and had to return the item. I ordered the wrong size and had to return the item. What we offer: + Competitive hourly rate of $16/hour. I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. Two days later I received my tracking and got my packages. Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. The attention of detail with my order was exceptional. Find out how we combat fake reviews. I love JACQUEMUS! I love JACQUEMUS! The bag is okay but a bit dusty and dirty. Lists Featuring This Company Shoes Companies Anyone can write a Trustpilot review. I love your collections every year. I am always extremely pleased with all the items I have ordered. In addition, the fact of sending us a little booklet I find it super cool. I love jacquemus and its style and the quality is on top! Got this a gift for my wife, she fell in love with it! . Privacy Policy. The return process was perfect and easy! I cannot track my order and furthermore they delay it more than it should alwayss. Find out how we combat fake reviews. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! They are not responding to online communication Its also weird that a so called designer brand doesnt have a U.S. phone number. Overnight shipping is available for $20. Got this a gift for my wife, she fell in love with it! My order arrived in no time and im super happy! Also, Simon is on holiday. The website is very userfriendly, I found everything great. For more information, please see our They also gave me. Find out how we combat fake reviews. When I tried to find the support form it appeared, that your site doesn't work properly. It was left on my porch in the pouring rain for two days. Call now to get direct help from coinbase customer support executives. All rights reserved. Kendall's Edit; . NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. Fabulous Quality and Design! There wasnt add a box for the purse. They implanted new logistics and all so the problem must come from that. I could find the contact number only from the cached page found in Google. However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. I love my experience so far and definitely will buy more. We also ensure all reviews are published without moderation. I am very happy with my purchase! Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. Anyone can write a Trustpilot review. Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. The item was shipped very quickly to the Netherlands . + Additional pay incentives as well as monthly . and the service is great and shipping is fast! All previous emails sent to you from my private email prior to involving PayPal were ignored. Here are 8 tips for writing great reviews. Anyone can write a Trustpilot review. Please enter the details of your request. I love my bag! Overall it was great! $100 coupon code. Verification can help ensure real people write reviews about real companies. Much better of you used dhl not ups. We will get back to you within 24 hours. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Fabulous Quality and Design! It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. It goes against our guidelines to offer incentives for reviews. By the time I got home it wasnt there. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Find out how we combat fake reviews. I would have expected more for that money. After ordering I received a confirmation email and the site states there would be delays. I love that it was delivered to me super fast! The quality of Le Grand Bambino bag is amazing. - Reliable internet access for 4-hour periods of time. - 10 Hour availability per week. The return process was perfect and easy! Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. JavaScript seems to be disabled in your browser. Privacy Policy Our native-speaking Customer Care team is available 24/7 to support you. Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. Thank you for the fast delivery. I am still waiting for the product and I have not received any email when they will send to me . And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. In addition, the fact of sending us a little booklet I find it super cool. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. So thank you Jacquemus!!! It goes against our guidelines to offer incentives for reviews. To find out more, please visit our Privacy Policy. Help us Improve. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano Extremely bad - I ordered some things online and never received confirmation email - I had ti call them 5days (5-business-days) later just to get the information that my shipment is being prepared 3 days after that my order was cancelled and rest assured that id you are trying ti shop anything that is discounted you will not receive it cause they dont have it, the discount is inly to make the brand feel better I guess I will never, ever shop anything from this brand. What should i do. I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! Location: Remote live chat job, work online anyw in the world (United States preferred). I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. Please email us at customercare@mytheresa.com The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. You can also place your order with our team on the phone. Jacquemus customer service . I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. I received mine within 2 days of ordering and I live in Canada! It was it left to sit in the pouring rain. I shouldnt have to call France. Our exceptional customer service team is here to help you through every step of the order process, and beyond, to make sure you start every day dressed to conquer. Here are 8 tips for writing great reviews. The rep immediately refunded me and I received an email with confirmation of the refund, funny enough, they replied to my email I originally sent to them requesting an update on tracking.